Key Responsibilities:

• Provide technical support for Microsoft technologies, including Windows Server, Active Directory, Office 365, Azure, and Exchange.
• Design, deploy, and manage virtualized environments using Hyper-V and VMware.
• Implement and maintain network infrastructure, including switches, routers, firewalls, and VPNs.
• Monitor and manage client systems, ensuring optimal performance and security.
• Troubleshoot complex IT issues and provide timely resolutions.
• Develop and maintain technical documentation for client environments.
• Collaborate with clients to understand their business needs and provide tailored IT solutions.
• Stay current with emerging technologies and industry best practices to continuously improve service delivery.

Required Qualifications:

• 2+ years of experience working with Microsoft technologies in an MSP environment.
• Proficiency in Windows Server, Active Directory, Office 365, Azure, and Exchange.
• Experience with virtualization technologies, particularly Hyper-V and VMware.
• Strong knowledge of network infrastructure, including configuration and management of switches, routers, and firewalls.
• Excellent troubleshooting skills and the ability to solve complex technical problems.
• Strong communication and interpersonal skills, with the ability to interact effectively with clients and team members.
• Relevant certifications (e.g., Microsoft Certified: Azure Administrator, MCSE, CCNA) are a plus.